These terms and conditions govern the use of FM Exchange. This Application is owned and operated by Flourishing Mart LTD. This Application is a provider of financial services. By using this Application, you indicate that you have read and understand these Terms and Conditions and agree to always abide by them.
Intellectual Property
All content published and made available on our application is the property of Flourishing Mart LTD and the Application's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our application.
Age Restrictions
The minimum age to use our application is 16 years old. By using this Application users agree that they are over 16 years old. We do not assume any legal responsibility for false statements about age.
User Contributions
Users may post the following information on our application:
- Values for sale/buy.
By posting publicly on our application, you agree not to act illegally or violate these Terms and Conditions.
Accounts
When you create an account on our application, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
- All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our application illegally or if you violate these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the sale of services available on our application.
The following services are available on our application:
- Currency exchange facilitation.
These Terms and Conditions apply to all the services that are displayed on our Application at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide as we partner with third parties to provide these services.
Services
Our application allows users to sell and buy Canadian Dollara and Nigerian Naira. If we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from continous use of our application.
Payments
We accept the following payment methods on our application:
- Bank electronic funds deposit; and
- Interac.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. We make use of third-party partners for the collection and disbursement of payments.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Withdrawal limits
Withdrawal limits are put in place and are updated to align with our AML policy.
- CAD:
Regular customers: 3000 daily, 10000 weekly, 20000 monthly
High Net-worth customers: 3000 daily, 15000 weekly, 30000 monthly
- Naira:
Regular customers: 2.5 million daily, 10 million weekly, 20 million monthly
High Net-worth customers: 2.5 million daily, 15 million weekly, 30 million monthly
Cancellation and Refund Policy
Once funds have been transferred, it cannot be canceled.
In some cases, an irreversible request for funds may have already been initiated to the payee through a service provider. In such instances, we cannot guarantee the success of the reversal.
If a transaction fails, is reversed, or is returned, the original amount and currency paid to FM Exchange, minus any applicable fees (such as bank charges), will be refunded to your FM Exchange account.
- • Reversal of Funds
- • Refund
Consumer Protection Law
Where the Consumer Product Warranty and Liability Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Flourishing Mart LTD and its directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Application.
Indemnity
Except where prohibited by law, by using this Application you indemnify and hold harmless Flourishing Mart LTD and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our Application or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the Federal Laws of Canada.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we operate our application and the way we expect users to behave.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
1 (888) 671-4888
customerservice@fmexchange.ca
Updated Date: 25th day of _July, 2024
