FAQs

It is an application that creates a secure meeting place for Nigerians in Canada to exchange Canadian dollars for Naira.

• - Transacting with the Admin is free
• - Your first peer to peer transaction is free! After that, we charge a flat rate of 1%

• - We give you a peer-to-peer marketplace to exchange the currencies that matter to you. Unlike the others, we let you determine your own rate.
• - You can buy Canadian dollars directly from the admin using Naira
• - We ensure identity protection: Usernames not real names are displayed when users interact with each other on the application.

Yes, there is. The daily limit you can buy, or sell is 3000 CAD, while the quarterly limit is 10000 CAD. If you want to do more, you can apply for HNI status. Ask how here, customerservice@fmexchange.ca

• Follow the steps below:
  1. Download the app
  2. Click the register button to sign up.
  3. Complete the form with your personal information.
  4. Confirm account by entering the code sent to your registered email.

If you initiated a transaction and sent money to the FM Exchange's company account under the name Flourishing Mart, and you have not been credited, go through the list below:

1. Make sure that your transfer was sent to the correct details provided on the application
2. Confirm you have attached proof of payment. It can be a screenshot showing that the transfer was successful.
3. Contact our responsive team if you have completed these steps and still haven’t been credited.

The referral bonus will show up on the home screen of your app when the referred completes their first transaction. You do not need to do anything.

Usually verified within minutes, but a maximum of 24 hours.